Customer Site Supervisor - Bronx, NY

Customer Site Supervisor - Bronx, NY
Join a team recognized for leadership, innovation and diversity
Honeywell Intelligrated is currently looking to hire a Customer Site Supervisor with proven experience in Material Handling industry in the Bronx, Ny area.
The Customer Site Supervisor (CSS) is critical to the smooth operation of our customers distribution centers and will be required to supervise and work alongside a team of Customer Service Technicians performing journeyman level work involving troubleshooting, repairing, and conducting preventive maintenance on our customers various material handling systems. The CSS Site Supervisor will ensure preventive maintenance schedules are met, both mechanically and electrically, with support from other internal engineers and repairs are made when needed. The CSS Site Supervisor may represent
Intelligrated on site and will also need to follow our customers' guidelines for general work practices outlined on site.
May oversee and direct financial aspects as assigned and/or in area of responsibility by monitoring and tracking expenses compared to budget; monitoring asset utilization; preparing, reviewing and/or analyzing
business reports
Assigns and monitors maintenance department daily operation by monitoring and driving department performance related to maintaining the material handling equipment covered under the contract, while ensuring the team members comply with state and federal regulations (i.e. OSHA, Hazardous Waste,
NFPA etc.) relating to maintenance operations
Monitors and ensures areas of responsibility are in compliance with Intelligrated's standards for quality and safety, maintaining procedures and supporting documentation
Assists in driving and implementing the business plan against the contract for the area of responsibility to achieve facility goals (e.g. production, quality, safety); implements operational improvements
Supervises duties and leads Customer Service Technicians and Sr. Customer
Assists in forecasting and follows-up on staffing, workload and performance results to meet business demands for workload and performance results
25 Provide Customer Support 25 Mentor and Train Jr. Field Service Representatives 25 Diagnose mechanical and electrical problems 25 Assigns and monitors maintenance department daily operations
High School Diploma, or equivalent. Some experience in the field
5+ yrs Mechanical troubleshooting and repair experience required
5+ yrs Electrical troubleshooting and repair experience required
MS Office skills (Word, Excel, PowerPoint and Outlook)
Shift work may be required.
Material handling experience in Conveyor, sortation, palletizers, and robotics is a plus
Controls Troubleshooting experience a plus
Networking Troubleshooting experience a plus, but required for Sr. Level.
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Ability to follow instructions and identify mistakes
Bachelor degree or technical/professional certificate
Good presentation skills
NonexemptDiscover Honeywell IntelligratedINCLUDES
Rotating Shift
Job ID: req156119
Category: Customer/Product Support
Location: 182-03/09 Horace Harding Expy, Fresh Meadows, NY 11365 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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